For remote workers and digital nomads, understanding internet reliability in different neighborhoods is crucial when choosing where to live in Mexico City. This comprehensive guide breaks down internet service quality, providers, and speeds across the city’s most popular areas.

Premium Internet Areas

Polanco

Overall Rating: Excellent Average Speeds: 200-500 Mbps

Available Providers:

• Totalplay (Fiber)
• Izzi (Cable/Fiber)
• Telmex (Fiber)
• AT&T (Fiber)

Infrastructure Quality:

• Modern fiber optic networks
• Multiple provider options
• Underground cables
• Backup systems
• Regular maintenance

Why It’s Great: Polanco’s status as a business district means it has some of the best internet infrastructure in the city. Most buildings have fiber optic connections and backup systems. The area rarely experiences outages, and when they occur, they’re typically resolved quickly.

Santa Fe

Overall Rating: Excellent Average Speeds: 200-1000 Mbps

Provider Options:

• Axtel
• Totalplay
• Izzi
• Telmex

Business District Benefits:

• Corporate-grade infrastructure
• Multiple redundancies
• Latest technology
• 24/7 support
• Backup systems

Special Considerations: Santa Fe’s modern infrastructure supports some of the fastest internet speeds in the city. However, being a newer area, service can be more expensive than in other neighborhoods.

Popular Expat Areas

Condesa

Overall Rating: Very Good Average Speeds: 100-300 Mbps

Available Services:

• Izzi (Most common)
• Totalplay
• Telmex
• AT&T

Infrastructure Details:

• Mix of fiber and cable
• Good coverage
• Some older buildings
• Regular upgrades
• Multiple options

Reliability Notes: While generally very reliable, some older buildings may have infrastructure limitations. Check specific buildings for fiber availability before committing to a lease.

Roma Norte

Overall Rating: Very Good Average Speeds: 100-300 Mbps

Provider Options:

• Izzi
• Totalplay
• Telmex
• Local providers

Area Specifics:

• Historic architecture
• Mixed infrastructure
• Recent upgrades
• Building variations
• Good coverage

Important Considerations: Internet quality can vary significantly between buildings due to the neighborhood’s historic nature. Modern renovated buildings typically offer better connectivity than unrenovated ones.

Mid-Range Areas

Del Valle

Overall Rating: Good to Very Good Average Speeds: 100-200 Mbps

Available Services:

• Telmex
• Izzi
• Totalplay
• Various local providers

Infrastructure Status:

• Consistent coverage
• Regular maintenance
• Mixed technology
• Ongoing upgrades
• Reliable service

Notable Features: Del Valle offers reliable internet at more affordable prices than premium areas, with generally good infrastructure and multiple provider options.

Nápoles

Overall Rating: Good Average Speeds: 50-200 Mbps

Provider Choices:

• Telmex
• Izzi
• Totalplay
• Local options

Area Characteristics:

• Improving infrastructure
• Consistent service
• Multiple providers
• Affordable options
• Regular upgrades

Provider Analysis

Totalplay

Service Quality:

• Fiber optic network
• Reliable service
• Good customer support
• Modern equipment
• Competitive pricing

Coverage Areas:

• Most premium neighborhoods
• Major business districts
• Popular residential areas
• Expanding coverage
• Strong in newer areas

Izzi

Network Details:

• Cable and fiber options
• Wide coverage
• Variable speeds
• Bundled services
• Competitive prices

Service Areas:

• Citywide coverage
• Strong in residential areas
• Historic neighborhoods
• Business districts
• Suburban areas

Telmex

Infrastructure:

• Traditional provider
• Extensive network
• Mixed technology
• Varying speeds
• Legacy systems

Coverage:

• Universal presence
• Variable quality
• Ongoing upgrades
• Rural connections
• Urban networks

Speed and Reliability Factors

Building Considerations

Important Elements:

• Building age
• Internal wiring
• Infrastructure updates
• Installation access
• Technical limitations

Impact on Service:

• Connection quality
• Maximum speeds
• Service stability
• Provider options
• Installation ease

Weather Effects

Seasonal Impacts:

• Rainy season disruptions
• Storm effects
• Heat-related issues
• Maintenance timing
• Recovery speeds

Mitigation Strategies:

• Backup solutions
• UPS systems
• Alternative providers
• Mobile hotspots
• Service guarantees

Best Practices for Internet Setup

Before Moving In

Checklist:

• Check available providers
• Verify building infrastructure
• Test existing connections
• Review service contracts
• Consider backup options

Documentation:

• Speed test results
• Provider availability
• Building certificates
• Service histories
• Installation requirements

Optimal Setup

Equipment Recommendations:

• Modern routers
• Mesh systems
• Signal boosters
• UPS backup
• Quality cables

Installation Tips:

• Professional setup
• Optimal router placement
• Network configuration
• Security setup
• Speed optimization

Working Solutions

Backup Options

Mobile Solutions:

• 4G/5G hotspots
• Dual providers
• Mobile data plans
• Portable modems
• Emergency options

Coworking Alternatives:

• Nearby facilities
• Cafe options
• Emergency workspace
• Temporary solutions
• Membership plans

Conclusion

Neighborhood Selection Tips:

Priority Considerations:

1. Work requirements
2. Provider options
3. Building infrastructure
4. Budget constraints
5. Backup availability

Final Recommendations:

• Research thoroughly
• Test before committing
• Have backup plans
• Consider future needs
• Budget for quality service

Remember that while internet service in Mexico City is generally good, quality can vary significantly by neighborhood and even by building. Premium areas typically offer the best service but at higher costs, while mid-range areas often provide good value with reliable connections.